County cuts fees for using credit card to pay property tax bill, ends sewer fees

County ratepayers who pay their bills with a credit card will not see an additional charge on many sewer payments and will receive a slightly lower 2.35% surcharge on property tax payments.

Tax, sewer and other payments can now be made through an online portal on the New Castle County website. Previously, those using a credit card had to pay a processing fee of 2.5% of the total transaction for tax payments and $5.25 for sewer payments.

Effective February 1, tax charges were lowered to 2.35% and sewer charges were reduced to $4.50.

New Castle County is now waiving credit card fees for sewer payments up to $650, while credit card fees for tax payments will remain at 2.35% of the total transaction. No additional fees will be charged for electronic checks or ACH payments.

Property tax payments are due at the end of the summer, while sewer fees are collected at the beginning of the year. A large portion of property tax payments are made through mortgage escrow accounts.

Property taxes:

  1. No fees to pay with e-check or ACH through NCC’s third-party provider Paymentus
  2. Major credit cards (Visa, MasterCard, Discover, American Express), PayPal, PayPal Credit, Venmo, Apple Pay, and Google Pay are accepted through third-party provider Paymentus, which charges transaction fees based on the invoice amount (credit card fees are 2.35% of the total transaction amount).

Sewer charges:

  1. No fees to pay with e-check or ACH via Paymentus
  2. No fees to pay up to $650 with major credit cards (Visa, MasterCard, Discover, American Express), PayPal, PayPal Credit, Venmo, Apple Pay, Google Pay via Paymentus.

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