How do I close or cancel a Kotak Mahindra bank credit card? Check the process here | Business
Inform your bank
Once you have decided to close or cancel your Kotak Mahindra credit card, the first thing you need to do is let your bank know about your decision.
You can send a written request to the bank to initiate the cancellation process through a letter. Your contact details such as your full name (as on the bank file), your address and your credit card number should be included in the letter. You must not mention your PIN or CVV code on the letter.
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The Kotak Mahindra bank credit card holder who wishes to cancel their credit card can call the bank’s customer service number, 1860 266 0811, to initiate a request to cancel or close their credit card. The Customer Service Manager will provide instructions on how to complete the Kotak Mahindra bank credit card cancellation process.
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Things to do before closing your Kotak Mahindra bank credit card
Always keep in mind that Kotak Mahindra bank will only initiate the process of canceling the credit card if it is free of any pending balance. If you do not pay the dues, the bank will reject your credit card cancellation request.
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Once you have cleared your Kotak Mahindra bank credit card dues, get a written acknowledgment from the bank that the credit card has been canceled and the bank has received all pending dues from you.
Before closing the Kotak Mahindra credit card, redeem your reward points. If you fail to redeem your reward points within a certain period of time, the remaining points will be forfeited.
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