Passport and ID card withdrawal fees from SingPost points of sale will be waived from October 1

SINGAPORE (The Straits Times / Asia News Network): Singaporeans will no longer need to pay a fee to collect their passport or identity card (IC) from SingPost outlets from October 1.

The Immigration and Checkpoints Authority (ICA) said on Wednesday (September 22) that it would bear the cost of providing the convenience.

In a statement, the director of the ICA Citizen Service Center, Senior Deputy Commissioner Dominic Chua, said: “This initiative to encourage the collection of CIs and passports at post offices is part of the ICA transformation plan to provide more convenience to our customers. “

Members of the public can choose to collect their documents at 27 designated post offices across the island.

Currently, citizens and permanent residents must pay a collection fee ranging from $ 6 to $ 12 when they collect their passport or ID card.

People whose biometric verification has previously failed in transactions with the ICA will still need to retrieve their documents from the ICA building.

Applicants will be informed of the collection options available to them when the documents are ready for collection.

Eligible residents will need to make an appointment online at this website to pick up at their preferred post office.

In May, the ICA announced that the validity period of Singapore passports will be extended to 10 years for citizens aged 16 and over for those applying from October 1, to reduce the frequency of passport renewal.